Protocol Education

5.5 out of 10
148 Ratings

About Protocol Education

Is this your agency?

Add Your Agency Details Now

Protocol Education Ratings and Reviews

5.5

Overall Rating

5.5 out of 10
based on 148 Ratings

Amount of work

5.5

Rate of pay

5.4

Quality of schools

5.7

Personability

5.7

Honesty

5.2

Overall Service

5.4

1.3 out of 10 anon · Reviewed on
These people are nothing short of scam artists. They watched me throw my teaching job in Australia away so as I could suffer poverty in England. Even if you gain on ongoing teaching position via this agency they will employ you as a casual and not give you holiday pay. Do not go there. Have a holiday in England instead. These people cannot be relied on. They are in fat dishonest and do not care if they ruin people's lives.
Amount of work2
Rate of pay2
Quality of schools1
Personability1
Honesty1
Overall Service1
3.9 out of 10 EC · Reviewed on
I am an overseas trained teacher and Protocol was extremely helpful getting me to the UK. Once there the lack of work I received was very stressful. There was always an excuse for the lack of work. I struggled for money until I joined a new agency. Also the rate of pay was much lower than other agencies.
Amount of work4
Rate of pay3
Quality of schools3
Personability8
Honesty3
Overall Service3
1.0 out of 10 AA · Reviewed on
I signed up with Protocol sometime in May 2011 while I was still in Canada. The Canadian consultants were fantastic! Once I got to England, everything seemed different. The consultants seemed un-professional, and I was not getting any work. I arrived in September and it is now December and I have had 1 day of work from Protocol. I found out that this agency didn't even have a consultant working for the area that they were responsible for, for the past 3 months. They never informed us about this, leaving us in the dark as we struggle to live and pay bills after moving to a different country. This experience has made me hate and disrespect this country and the way they treat their teachers. I hate that this is what has happened and I am counting the days until I can fly home to a normal caring country!
Amount of work1
Rate of pay1
Quality of schools1
Personability1
Honesty1
Overall Service1
1.9 out of 10 anonymous · Reviewed on
This agency is responsible for a vast amount of heartache in my life on all levels. I felt like a puppet on a string. They promised I would have enough work to live a comfortable life in the UK then gave me hardly enough work to survive, I joined tow other agencies in order to get enough work. The schools they placed me in were nothing short of hellish. I left a very good permanent job in Australia in order to take up work in the UK. These people are very irresponsible and nothing short of used car salesmen. I recommend that all teachers steer clear of this agency.
Amount of work4
Rate of pay4
Quality of schools1
Personability1
Honesty1
Overall Service1
8.7 out of 10 Chris Bigland · Reviewed on
This is my first time doing supply after a maternity cover contract came to an end and I have been really impressed by Protocol Education. My contact at the office is extremely positive and encouraging and I was offered an interview and subsequently a long term supply contract starting the very next day my previous contract had ended. Whilst I would have preferred slightly more information and knowledge about the school I was being sent to, after being here a little while it is clear that was more on the school's side than the agency's. They have been in constant (sometimes slightly annoyingly :o) constant) contact throughout the recruitment process and I get the feeling that if you are a teacher who is interested in actually doing a job of work and not just sitting there with your feet up then I recommend this agency highly.
Amount of work10
Rate of pay7
Quality of schools7
Personability10
Honesty9
Overall Service9
1.9 out of 10 Anonymous · Reviewed on
This agency sucks big time. I went through the whole interview process with them, filled out all the paperwork, submitted all the necessary documents, they had secured all of my references and yet I was never offered a day's work with them. COMPLETE WASTE OF TIME!!!!
Amount of work1
Rate of pay7
Quality of schools1
Personability1
Honesty1
Overall Service1
1.7 out of 10 DS · Reviewed on
Working for Protocol has been incredibly frustrating to say the least! I have been with them for well over a year and have only been given one day of work in that time. The first year I found myself a part time job so wasn't to worried when I never heard from them but I have needed them in the past few months and they have definitely fallen short. I ring them daily and never get called up for work. Last week alone I rang asking for my consultant at least 6 times (not counting emails) and he never once phoned me back. Another girl and I both believe there is a lot of favourtism going on in the office- menaing only people who are really friendly with the agents get work! I have spoken to other teachers from the agency who seem to receive some work but are also unhappy with the amount of jobs. I don't know how else to increase my chances of work with them. With full availability I expect more! Be wary when joining.
Amount of work1
Rate of pay6
Quality of schools1
Personability1
Honesty1
Overall Service1
3.3 out of 10 Anonymous · Reviewed on
Before leaving for the UK I was promised there would be loads of supply work in the Hertfordshire / Bedfordshire area - especially for an experienced high school teacher like myself. The rep I met was so enthusiastic about it. No such work came to fruition. Instead I had no option but to take nursery and year 1 - 6 primary classes to get by. I got 3 days in high schools in six months. No more than about 30 days total. The one time I was late for work due to traffic conditions I was chastised by the head of the branch. This was the same guy who couldn't turn up my initial arrival appointment and sent another consultant instead. This treatment is not what you need when you arrive in a foreign country expecting work to pay the rent. My advice is, forget supply work, go for short term contracts and apply directly to schools. I found a one year contract position in a decent school on my own and had a much more enjoyable experience and was paid a decent yearly salary without having to worry if the phone won't ring.
Amount of work1
Rate of pay4
Quality of schools5
Personability4
Honesty3
Overall Service3
6.1 out of 10 L · Reviewed on
I signed up with this agency before I moved to the UK and found that once I got there I needed to sign up with another 2 just to pay the bills and rent. They kept telling me that there was a lot of work however I was lucky if I got 2 days a week. However they kept hiring new people while there was not enough work for the ones that already were employed. Also, once I had informed them that I was leaving becuase I was being offered a full time job in another country they did not contact me anymore for work even though I was still available for 3 weeks. Also, they never once sent me a thank you or good luck. I thought that was very unprofessional of them.
Amount of work6
Rate of pay9
Quality of schools7
Personability6
Honesty5
Overall Service5
8.3 out of 10 Anonymous · Reviewed on
I worked for the North London branch for 3 years. They are a brilliant agency, friendly consultants, lots of work. I am a support staff not a teacher and overall I think there is more work for support staff than for teachers. My only criticism about them is that I had no pay rise for 3 years! Since our pay includes holiday pay, the holiday entitlement was raised, the minimum wage is raised year by year (it's going up in October again),it's a disgrace they don't follow them. My patience is running out until I say something or look for a different agency.
Amount of work8
Rate of pay5
Quality of schools9
Personability9
Honesty9
Overall Service9
2.3 out of 10 anonymous · Reviewed on
Th ey gave me 2 hours at a school saying that the school had asked specifically for me. I was then offered a full day by another agency but turned it down because i had already promised to go to the school who had, after all, asked for me. Whilst at the school I noticed they needed somebody for a full day this Friday. The PE staff told me to tell the person in charge of cover I was available. She said she had already booked somebody! Very strange! Who is telling the truth? Having worked at the school several times over the last 10 years i know they are satisfied with my work. Definitely the WORST agency and I have been doing supply for the past 12 years. This is also the worst year ever.
Amount of work1
Rate of pay2
Quality of schools6
Personability2
Honesty1
Overall Service2
2.4 out of 10 Anon · Reviewed on
I have been registered with Protocol for 2 years and their service is very inconsistent. The first year was good as expected, consultants were keen to find bookings - and were always checking how work was going. However as time went on the bookings stopped and the consultants became increasingly rude. I have sent emails requesting work and get NO response. I recently rang a different branch to find work and was transferred from branch to branch for over 20 minutes. I was then told that they would call me back and they didn't. Consultants appear friendly but sadly they have no understanding of how schools operate from the view point of a teacher. They simply want to make bookings to make up their numbers. They do not think about the suitability of the teacher to a particular class/school and once a teacher is in a school they don't act on any concerns the teacher has.
Amount of work3
Rate of pay4
Quality of schools2
Personability1
Honesty1
Overall Service3
2.4 out of 10 Anonymous · Reviewed on
Protocol Education started off as a brilliant agency when I signed up at home in Australia. The staff were friendly and efficient. However, when I got to the UK, the people in the office were unprofessional and the first thing my consultant said to me was that he would start me on 115 pounds a day. He was so unprofessional and kept repeating himself. Not a good sales man, that's for sure. From that day on, I registered with other agencies as I didn't want to settle for such little pay. Protocol calls me all the time asking me to work for them, even if I say I'm booked out for the week, they annoyingly call me most mornings. They also went to the extent of calling my partner, saying they couldn't get hold of me, when I had spoken to them that morning. Obviously they don't update their availability once they talk to you and just continue to text and email me about jobs that I'm not qualified for or even interested in (e.g. SEN). Most teachers I talk to say they are rubbish. I hate to be negative about the whole company, as some of the staff have been really helpful and I am sure they do their job well, but the consultant for West London is appalling.
Amount of work4
Rate of pay1
Quality of schools4
Personability1
Honesty1
Overall Service3
2.9 out of 10 Joanna · Reviewed on
If you are overseas teacher, they guarantee you specific amount of hours worked. I am not, and have been offered work 3 times only since October. I feel extremely dissappointed, as they promised me I could be working 5 days if I only wanted to! Plus they still advertise on their site that they need teachers! How come? Bristol branch
Amount of work1
Rate of pay3
Quality of schools5
Personability4
Honesty1
Overall Service3
4.3 out of 10 Amy · Reviewed on
Very poor pay compared to some other London agencies. I did a block of work in one school .The school told me as i was very experienced the agency demanded a much higher daily rate. I was still kept on the lowest daily rate despite the higher rate charged to the school. A fair amount of work in local good schools.
Amount of work7
Rate of pay1
Quality of schools10
Personability3
Honesty1
Overall Service4
1.6 out of 10 anonymous · Reviewed on
The Consultant I work for in this agency is totally unprofessional, overfamilar and at times dishonest. She booked me for a school on a Training Day and on another occasion told me a course was cancelled for the Monday at 4.35 on the Friday night saying, "have I told you it's cancelled?" implying she knew earlier in the day but had forgotten to tell me. Several other Supply teachers feel the same as me about this woman - the other Consultants are probably ok.
Amount of work1
Rate of pay2
Quality of schools4
Personability1
Honesty1
Overall Service1
9.0 out of 10 Ben · Reviewed on
I worked for Protocol for a year several years ago, after I completed my PGCE. At that time, I was never without work so when I moved to London last October, Protocol were the first agency that I contacted. However, times have changed and with budgets cut, work has been thin. To date, I have worked 38 days in London and Protocol have provided me with 25% of the work. They have been friendly, honest and always check on my availability with good communication between both parties. Thnak you Protocol!
Amount of work3
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
9.7 out of 10 las · Reviewed on
I work for the Cambridge office and they have been brilliant. As I work for them whilst studying for a degree with the Open University, I've not wanted to work full time, but there is often enough work available to be full time if I wish. The pay is pretty standard for my level of experience and qualifications, (which, as a nursery nurse isn't fabulous anyway) and the nurseries I've worked in have been okay (a couple of nice ones but mainly big chain ones which I don't love so much...) but that's just how it is! The ladies in the office are lovely...the only thing I'd like to improve is the amount of CPD - the courses are few and far between.
Amount of work10
Rate of pay9
Quality of schools9
Personability10
Honesty10
Overall Service10
1 6 7 8

Leave Your Review and Rating

Your email address will not be published. Required fields are marked *

Amount of work *
Rate of pay *
Quality of schools *
Personability *
Honesty *
Overall Service *