Protocol Education

5.5 out of 10
148 Ratings

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Protocol Education Ratings and Reviews

5.5

Overall Rating

5.5 out of 10
based on 148 Ratings

Amount of work

5.5

Rate of pay

5.4

Quality of schools

5.7

Personability

5.7

Honesty

5.2

Overall Service

5.4

1.9 out of 10 Anonymous · Reviewed on
I worked with this agency for many years and I had a good experience working with my a previous consultant who was very supportive and helpful but since they left staffs are very unsupportive, rude and unprofessional. One person in particular was quite disrespectful to me as someone looking for a job. I was asked why I am bothering to apply to them if I have not worked with them for a while, which is not a question to ask. I am very disappointed with this and communication and trust has broken down. Pay not great. Very poor experience with recent staffs .
Amount of work2
Rate of pay2
Quality of schools3
Personability2
Honesty2
Overall Service1
1.4 out of 10 Toula · Reviewed on
When I started working for this agency, I found the consultant very helpful and very understanding of the fact that I have young children so cannot always be flexible regarding supply teaching He left the company and the consultant who replaced him is totally unhelpful. He has no comprehension of how hard it can sometimes be to be flexible as a parent, even though I really do want to work as much as I can. The previous consultant always offered very local work that I could accept. This consultant didn't, and when I didn't accept the first two offers, he wouldn't offer me work even though I was available. Totally unprofessional, I will look for a more supportive agency
Amount of work1
Rate of pay2
Quality of schools3
Personability1
Honesty1
Overall Service1
8.7 out of 10 David · Reviewed on
My recruitment agent Amy Quaranta provided excellent and professional service at all times. She provided speedy responses to any enquires or issues related to the workforce In a honest, kind, fair understanding and proactive manner. She Listened to my background, really understood my experience, strengths and skills and and was able to put this together in a professional manner in order to find me a suitable school at the right rate of pay. I am really grateful to her and will not hesitate to recommend protocol as a agency.
Amount of work9
Rate of pay9
Quality of schools7
Personability9
Honesty9
Overall Service9
5.4 out of 10 Chris · Reviewed on
Worked for them some years back. Initially very friendly but they struggled to find me cover positions that were suitable. I got sent to a primary school despite being secondary only & I didn’t like it. When they called to see if I would do extra days at a primary school & I said no I basically never heard from them again.
Amount of work3
Rate of pay6
Quality of schools4
Personability9
Honesty6
Overall Service5
10.0 out of 10 Annette · Reviewed on
I found this agency to be the most HONEST in the whole of London. When I worked for them I was paid well (main scale pay) and nothing was unfairly taken out of pay check - there was no umbrella company charges or 'Employers NI' to pay. It was such a relief to discover this agency. Protocol I LOVE you! Keep up the amazing work...
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
1.0 out of 10 ADAM · Reviewed on
I have to submit my timesheet a few times and they make mistakes most of the time which result in late payment. They do not read the emails I sent and I have to keep calling them to clarify matters. I do not like working with them especially it is me who found the job not them but I had to find an agency to work for. Bad choice. I do not recommend them at all. Once they offered me a job with a low rate, funny enough I went to the same job with a different agency but with a higher rate (I did reject the job anyway)
Amount of work1
Rate of pay1
Quality of schools1
Personability1
Honesty1
Overall Service1
3.3 out of 10 Genuine · Reviewed on
I speak from personal experience and can honestly say this agency is hit and miss. When you are booked, some schools are generally good. However, at times I have had bookings cancelled or ‘given’ to another person who is willing to accept a lower rate of pay. Some of the consultants do listen to your preferences, but most just want to place you anywhere even though you don’t really want to. Rate of pay can vary as it depends on what you can negotiate so it’s not fixed. Always be clear on what bookings you are willing to accept and the rate of pay too. This can make things easier. Stick to the areas you are willing to travel to and ask for extra if it means additional travel expenses. Don’t expect an answer back so be proactive and try contacting them by any means.
Amount of work3
Rate of pay3
Quality of schools6
Personability3
Honesty2
Overall Service3
10.0 out of 10 LCH · Reviewed on
Got referred by a friend. I worked in Bristol and the team there are great. Always found me work and checking in on me to see how I’m getting on at school. Registered at home before I came and was working 4 days after I arrived. They helped with paperwork and even helped me find a sharehouse to live on Spareroom. Would have really struggled if not for them! It does seem like there’s loads of agencies out there doing the same thing but Protocol were amazing.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Ben · Reviewed on
Doing class support roles with them. A friend told me to register because I didn’t want to be working in pubs or office temp roles and the work is pretty fun. Always get work and now have a block at just one school which is really good. Pay is OK but considering I don’t have experience it’s great. More than I’d be earning in a pub! The only downside is that the paperwork took a while to come through. Police checks took a few weeks and I was ready to work, so if you register with them make sure you do it before you leave. Apparently they have offices in Australia. Very happy to give them a recommendation as I can have a working holiday in London and not have to work in pubs on weekends to do it. Just wish I’d signed up before I left.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Eloise · Reviewed on
After reading these reviews I’m glad I’m not the only one who thought that using an umbrella company was the best way to get paid! 100% go with these guys. Came over with one agency that seemed super friendly but later found out I was getting ripped off on my pay as they told me I’d earn more with an umbrella company which was false. Switched to Protocol and nearly died when my next pay came though as I was earning about £70 a week more! If I could mark ‘pay’ more than 10 stars in my review I would!!!!
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
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