Protocol Education

5.5 out of 10
143 Ratings

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Protocol Education Ratings and Reviews

5.5

Overall Rating

5.5 out of 10
based on 143 Ratings

Amount of work

5.6

Rate of pay

5.4

Quality of schools

5.8

Personability

5.6

Honesty

5.2

Overall Service

5.4

1.0 out of 10 ADAM · Reviewed on
I have to submit my timesheet a few times and they make mistakes most of the time which result in late payment. They do not read the emails I sent and I have to keep calling them to clarify matters. I do not like working with them especially it is me who found the job not them but I had to find an agency to work for. Bad choice. I do not recommend them at all. Once they offered me a job with a low rate, funny enough I went to the same job with a different agency but with a higher rate (I did reject the job anyway)
Amount of work1
Rate of pay1
Quality of schools1
Personability1
Honesty1
Overall Service1
3.3 out of 10 Genuine · Reviewed on
I speak from personal experience and can honestly say this agency is hit and miss. When you are booked, some schools are generally good. However, at times I have had bookings cancelled or ‘given’ to another person who is willing to accept a lower rate of pay. Some of the consultants do listen to your preferences, but most just want to place you anywhere even though you don’t really want to. Rate of pay can vary as it depends on what you can negotiate so it’s not fixed. Always be clear on what bookings you are willing to accept and the rate of pay too. This can make things easier. Stick to the areas you are willing to travel to and ask for extra if it means additional travel expenses. Don’t expect an answer back so be proactive and try contacting them by any means.
Amount of work3
Rate of pay3
Quality of schools6
Personability3
Honesty2
Overall Service3
10.0 out of 10 LCH · Reviewed on
Got referred by a friend. I worked in Bristol and the team there are great. Always found me work and checking in on me to see how I’m getting on at school. Registered at home before I came and was working 4 days after I arrived. They helped with paperwork and even helped me find a sharehouse to live on Spareroom. Would have really struggled if not for them! It does seem like there’s loads of agencies out there doing the same thing but Protocol were amazing.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Ben · Reviewed on
Doing class support roles with them. A friend told me to register because I didn’t want to be working in pubs or office temp roles and the work is pretty fun. Always get work and now have a block at just one school which is really good. Pay is OK but considering I don’t have experience it’s great. More than I’d be earning in a pub! The only downside is that the paperwork took a while to come through. Police checks took a few weeks and I was ready to work, so if you register with them make sure you do it before you leave. Apparently they have offices in Australia. Very happy to give them a recommendation as I can have a working holiday in London and not have to work in pubs on weekends to do it. Just wish I’d signed up before I left.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Eloise · Reviewed on
After reading these reviews I’m glad I’m not the only one who thought that using an umbrella company was the best way to get paid! 100% go with these guys. Came over with one agency that seemed super friendly but later found out I was getting ripped off on my pay as they told me I’d earn more with an umbrella company which was false. Switched to Protocol and nearly died when my next pay came though as I was earning about £70 a week more! If I could mark ‘pay’ more than 10 stars in my review I would!!!!
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Lucy · Reviewed on
A great agency to work for. Easy to work with in Australia as well as in London and made the move over a breeze. Never short of casual work and whilst some days the work was about an hour away, most of the time it was close to home. Quite often I picked up blocks at schools too, so I was able to get to know the kids a bit more. Pay rates were good too...they use their own payroll team so I don’t pay any more fees. I’ve met some friends with other agencies who use umbrella companies and they only seem to complain about how much the umbrella companies take out! Definitely recommend if you’re making the move from Australia!
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
3.6 out of 10 Sue · Reviewed on
They say they will offer work that you prefer but ignore all requests of type and place of work. One good thing about them is they include pay rate with every email.
Amount of work5
Rate of pay5
Quality of schools3
Personability3
Honesty3
Overall Service3
2.6 out of 10 Kate · Reviewed on
Found them to be extremely pushy and that they try guilt tripping you. I came over to London speaking to multiple agencies. Decided to make the decision based on the face to face meeting of the staff. After meeting with the team my instinct said to go elsewhere. The induction wasn't very informative or personable. I was informed of a role, when I declined I was told they would pay me slightly more but that would mean that had to lose out on money. Was made to feel guilty over it. Have gone with my initial gut instinct and stuck with another agency that has actually listened to me and not sat and nodded and then gone against the things I've just said. Much happier now in my choice.
Amount of work5
Rate of pay3
Quality of schools4
Personability1
Honesty1
Overall Service2
10.0 out of 10 Peter McD · Reviewed on
Just returned home after nearly 2 years over there and the whole setup with these guys was brilliant. Always loads of casual work, great pay rates and no rubbish. Consultants were generally very good - sometimes I’d get a couple of calls even when I had work booked - but at least it was a sign they were busy. Had mates with other agencies who still had loads of work but had to join umbrella companies or get paid monthly. Stick with protocol and they’ll pay you properly. Really missing my time living in London already. Made that much more amazing thanks to them.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Josh · Reviewed on
Heaps of work, great consultants and pay rates are loads better than my other agencies. No pushy sales vibe either. Definitely recommend.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Lauren · Reviewed on
So happy to leave them a great review! I came over with another agency who were nothing but a massive headache. They talked me into a full time job and after 6 weeks of hell I had to leave. They were so pushy on the phone and I left school most days in tears. I emailed Protocol and within a week they had me cleared to work and I've been working supply since! No reports, only basic end-of-day marking and the schools are normally close to home. Sometimes I've had to travel an hour but apparently this is normal for London so I think I've been lucky... I only wish I found this agency before leaving home but so glad I found them when I did as I was considering going back to Australia. Someone below commented that most agencies are probably the same - THEY'RE NOT! Protocol pay me properly (weekly and no umbrella), helped me when my other agency drove me to the brink and has turned around my working holiday. Love you guys!!
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Jacko · Reviewed on
Amazing agency from day one. When I was still in Australia they gave me all the info about applying for visas (I seriously had no idea), walked me through everything I needed to get ready and had a meeting set up the day after I arrived in London. The team in Sydney were awesome and literally had answers before I even knew I had a question! I have worked everyday I have wanted and the pay is better than others too (I shopped around!) A great team to work for and it is clear they actually want to place you in schools you like. I'm sure most other agencies do a good job too but my experience with Protocol has been top notch. Don't even think twice about it; work with them and they'll take care of everything for you!
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Maggie · Reviewed on
Loved working for Protocol during my time in London! Good schools, good pay, lovely consultants and a real non-pushy feel when it came to finding me work. They never made me feel guilty about turning down work if I wanted a day off (which happened a lot as I booked a lot of holidays!!) I am a History/English teacher but ended up doing heaps of Primary work in London. I wanted a break from the big kids and loved working in Primary and Protocol were happy to find me work in those schools. Definitely worth chatting with them before you go; I got a £500 bonus after my first term and they offered me guaranteed casual work too before I left Wollongong. Happy to give them a massive shout out for making my 12 months in the UK an absolutely amazing experience.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
10.0 out of 10 Matt Smithson · Reviewed on
Just returned back to Oz and happy to give Protocol a good review. Always had work with them, never travelled too far (I lived in East London which probably helped) and always sorted out any issues I had. Schools were mostly really good too - only 1 or 2 tough ones in my whole time there. Really good team of Aussie teachers working in their London office which makes a big difference; they know what they're on about. Definitely not the salesman type I was expecting when I first arrived. Wish we worked with agencies like Protocol here in Sydney - would make it so much better! Two thumbs up.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
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