Protocol Education

4.8 out of 10
140 Ratings

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Protocol Education Ratings and Reviews

4.8

Overall Rating

4.8 out of 10
based on 140 Ratings

Amount of work

4.9

Rate of pay

4.7

Quality of schools

5.1

Personability

5.0

Honesty

4.5

Overall Service

4.7

3.1 out of 10 Mae Bee · Reviewed on
I was promised my overseas police check original by two staff at Protocol and when I repeatedly enquired about this, I was told various excuses and given no clear answer on actually recieving the original. I paid for this police check and I asked more then once to confirm I would recieve the original and told I would.
Amount of work5
Rate of pay5
Quality of schools5
Personability2
Honesty1
Overall Service2
9.0 out of 10 Juliet Makin · Reviewed on
I have worked for protocol in London twice in 2014 and 2017.every time they have done exceptionally well in finding me great schools to work in as a substitute teacher as I enjoyed the flexibility of this work with my travels overseas. The schools were all fantastic and I also received great feedback from the schools which gave me the confidence to keep on teaching. I would only recommend protocol as a teaching agency as they go beyond to truly help you as a person and teacher.
Amount of work10
Rate of pay6
Quality of schools8
Personability9
Honesty10
Overall Service10
9.9 out of 10 Damien · Reviewed on
Very solid agency. Moved as a new grad from Australia and they set me up with all the essentials. Started living in Clapham and moved to Shoreditch and there was honestly never a day where I didn't get work. I'm in a full time role now so don't really deal with them but they still invite me to all the teacher drinks and everything. They don't need to act like bogan Aussies to attract teachers either; just straight down the line consultants who work pretty hard. Do the right thing by them & make a good impression and they'll bend over backwards for you.
Amount of work10
Rate of pay9
Quality of schools10
Personability10
Honesty10
Overall Service10
8.4 out of 10 Alice Poynton · Reviewed on
They made the transition to London ridiculously easy. I will agree that the rate of pay isn't amazing however; I had dealings with another agency and I found the staff there to be rude, passive aggressive and tried to bully me into working for them. Protocol London have been nothing but lovely, approachable and understanding. I have even recently received a pay rise and it wasn't as much of a hassle as I thought it would be. Would recommend them to others and I believe compared to some other agencies, these guys are up there.
Amount of work10
Rate of pay5
Quality of schools8
Personability10
Honesty10
Overall Service8
9.0 out of 10 Jess · Reviewed on
It actually really surprises me to see so many bad reviews. I live is SW London, have had work everyday since January except for 4 in total and have never had an issue with my rate of pay, or getting paid for that matter. My consultant back in Australia was nothing but helpful and all the people in the London office that find me work seem lovely. I would recommend Protocol to anyone.. you never know if you don't try for yourself! I had an interview with another local agency and decided to stay with Protocol. They are easy to communicate with and support me on a day to day basis.
Amount of work8
Rate of pay8
Quality of schools9
Personability10
Honesty10
Overall Service9
9.6 out of 10 Mike · Reviewed on
Have been with them since January 2017 and they've been amazing. Sure pay rates aren't amazing but that's teaching in the UK in general, not just Protocol. At least they pay me directly with PAYE and not outsource it to umbrella companies to save themselves money like everyone else. Started on £130 a day, got called back to a school and offered £135 and then I got a block of work at the same school on £160. Very happy with that as a 2nd year graduate English teacher! I think some of the teachers here would complain about Santa Claus. They're an agency - they're there to make money like every other agency. They're not a charity. I worked hard, got loads of work, have met loads of new friends for life and am still having an amazing time teaching in London. Can't recommend them highly enough! Take the overly negative reviews with a grain of salt I say.
Amount of work10
Rate of pay8
Quality of schools9
Personability10
Honesty10
Overall Service10
1.0 out of 10 Tim · Reviewed on
Horrible agency! I was guarteed a job from Australia and moved over with lots of confidence in them. The school turned out to be awful and in a horrible area. I was told to tough it out until half term and that I would he paid for this half term, didnt happen. I then did supply and told them my rate of pay £140. I received lots of calls booking me in for following week and accepted all of them. On email confirmation it said rate of pay £125. I called up and questioned it and they said it was an 'error'. They found me work work at another school at a rate of £135 a day. I was in contact with another agency who were offering £140 a day. I called up to get an increase and they said ' we will have to speak to school about that'. It had nothing to do with the school as the agency were taking the exact same cut regardless. If you do sign up always, always,always push for more money esp if in London. If they say they cant, threaten that you will leave for another agency and I bet your rate increases.
Amount of work1
Rate of pay1
Quality of schools1
Personability1
Honesty1
Overall Service1
1.6 out of 10 jayne · Reviewed on
really poor communication would not recommend
Amount of work1
Rate of pay4
Quality of schools1
Personability2
Honesty1
Overall Service1
1.7 out of 10 Roni · Reviewed on
Although they are one of the most affluent agencies, they offer a poor rate of pay for experienced and highly skilled teachers.
Amount of work2
Rate of pay1
Quality of schools3
Personability2
Honesty2
Overall Service1
1.3 out of 10 Liltruth · Reviewed on
The consultants seem friendly, but are really fake and two faced. They are just out to cream off as much of a cut from your pay as possible. They stoop low when suggesting they can't offer you the pay you deserve when in fact they are just plain greedy. Ignore their comments when they inform you "The school is just 5 minutes away from the station.." as they are normally much further away. They are a rare breed in that you would think they would want to place you and get you work, but once they bear a grudge then you are in fact "blacklisted" or ignored til for weeks. Staff come and go so you arent sure who is looking after your area all the time. Phoning in for work is sometimes pointless as other members try to get you to work in their borough. This is proof how cut throat and ruthless they are. Avoid working with this incompetent company, others are much better!!!
Amount of work2
Rate of pay1
Quality of schools2
Personability1
Honesty1
Overall Service1
Charles · Reviewed on
I came from overseas in September and was really looking forward to working in Bristol. The preperations were useful (webinars) with the issues there regarding housing - they claimed to help me find an apartment but no help was given. They promised me so much work but after 4 moths I've worked a total of 4 half days with protocol. They are constantly calling about availability, even after submitting it online, and promising work that never exists. I signed with a different agency and have already doubled my work in less than a week. One time Chris at protocol pre-booked me at a school, then cancelled while I was on the bus to work. Turn out my other agency has an exclusive agreement with that school so Protocol was booking me just so I was unavailable with the other agency. I told them I no longer wanted to work "for" them and they still call about my availability. I'm also confident that theres been a staffing change there of about 5 people. I find them very unorganized, they don't communicate, they lie, and will abandon you. Please, follow these reviews about Protocol Bristol and choose a different agency.
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