Capita Education Resourcing

7.8 out of 10
179 Ratings

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Capita Education Resourcing Ratings and Reviews

7.8

Overall Rating

7.8 out of 10
based on 179 Ratings

Amount of work

7.8

Rate of pay

7.1

Quality of schools

7.7

Personability

8.4

Honesty

8.0

Overall Service

7.9

3.6 out of 10 M · Reviewed on
I've been working for capita (luton) for about 5 months now. To begin with it was quite a task for them to firstly accept me onto their books as I had had a career break and needed a certain recent amount of recent experience. Unfortunately my experience with this company has not been very positive. I've always had to chase consultants to sort out any issues. Ive not been offered any mainstream work within my specified area (which they had previously said had availabilities) with occasional pressure put on me to accept nursery or T.A work. Finally, more recently I've had an issue with not being paid for half day work. I've had to constantly chase up the consultant to deal with this issue. It's been over a month and half now and I'm still waiting for this to be resolved. Apparently only this one consultant can deal with this issue...no one knows about it and haven't got access to timesheets etc. Feeling quite negative overall.
Amount of work4
Rate of pay6
Quality of schools5
Personability2
Honesty2
Overall Service3
8.9 out of 10 Mel · Reviewed on
Only recently joined CER but got a long term placement via them within a short period of time. Always friendly, approachable and take time to find the right placements for my particular needs and skills. Any problems encountered have been quickly resolved. Certainly the best agency I have worked for so far. Rates of pay are about average and work offers are fairly regular.
Amount of work9
Rate of pay6
Quality of schools9
Personability10
Honesty10
Overall Service9
9.3 out of 10 Rebecca Dunn · Reviewed on
Capita (CER) are a brilliant agency Ross and Devon in the primary sector are really efficient and look after me on day to day supply getting me as much work as they can. They are also understanding if problems arise.
Amount of work8
Rate of pay8
Quality of schools9
Personability10
Honesty10
Overall Service10
8.6 out of 10 Chris · Reviewed on
Very pleasant and helpful staff, who I really do believe are looking out for my best interests where they can, and are very responsive to all requests and feedback. Lots of interesting variety in the work so far - it's pretty cool to find myself teaching GCSE Science one day, SEN after that, and working in a nursery the next. Vast majority of schools seem to be very professional and accommodating in their approach with good communication between them and the agency. My only problem at the moment is that it is still proving a real struggle to earn anything close to a professional salary for the year, due to days where there is no work available, the prevalence of lower paid 'cover supervisor' and TA work, and the relatively low rate of pay. Average weekly take-home pay seems to be well under £300. To be fair to the agency, though, I recognise that this is a nationwide problem, with school budgets for supply teachers being cut.
Amount of work7
Rate of pay6
Quality of schools9
Personability10
Honesty10
Overall Service9
9.7 out of 10 B. G Stevens · Reviewed on
Excellent agency. Staff are friendly and helpful and really go the extra mile to help you on placements. I feel they really care about you as a person and are very supportive.
Amount of work10
Rate of pay9
Quality of schools9
Personability10
Honesty10
Overall Service10
9.3 out of 10 Rebecca Braisby · Reviewed on
The team at Capita are friendly, approachable and very professional. I am extremely happy to work for them.
Amount of work8
Rate of pay8
Quality of schools9
Personability10
Honesty10
Overall Service10
8.7 out of 10 Cathy Hogg · Reviewed on
Highly professional and friendly service which makes a difference when you're out on supply! Streamlined processes help the registration seem easy and what I like is the check in sessions to say what's coming up both CPD wise and vacancy wise Ross, Devon , Chris and the Sheffield office are a delight to work with!
Amount of work7
Rate of pay6
Quality of schools8
Personability10
Honesty10
Overall Service10
8.7 out of 10 Neil Thompson · Reviewed on
I have been with CER for around a year, I joined when the work with my other supply agency dried up. The amount of work has been consistent for the times of year. Pay is comparable to other agencies. As for the quality of schools, it varies as it will in any area. As you'd expect if it is a challenging school you either go and get paid for the day or if you don't want to go back then you can just let them know. If they know that the school is challenging they will be upfront and tell you rather than let you walk in unaware, which is useful so you can prepare accordingly. To sum up, the work is consistent, paid on time each week and if you have any problems you can phone or email and they will get back to you.
Amount of work9
Rate of pay8
Quality of schools8
Personability9
Honesty9
Overall Service9
9.3 out of 10 M Dempsey · Reviewed on
CER is a brilliant agency to work for, and the staff are always extremely friendly and supportive. I do enjoy my CER assignments and have a lot to be thankful for in terms of experience gained and all the great children and setting staff I've worked with thanks to them. My only suggestion would be that if they provided some kind of online work diary, it would be a quicker and more convenient way of updating availability and seeing when placements are booked for. In summary they're a hardworking, friendly and professional agency and I'd recommend them to anyone looking for work in a supply capacity.
Amount of work8
Rate of pay8
Quality of schools10
Personability10
Honesty9
Overall Service10
10.0 out of 10 Zoe Murphy · Reviewed on
Brilliant.the Capita team are amazing,so friendly and helpful and give good information out promptly.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
9.7 out of 10 ROB COOPER · Reviewed on
I work with the team at the Sheffield Office & have done so for about the last ten years. Whilst the team has changed during this period, they have continued to be very friendly, helpful and professional in their approach & have provided me with a variety of interesting work on a regular basis in local schools.They have offered support when required & online training courses are available.They maintain excellent contact, calling at the end of the day, if I have been in a new school & asking my views of where I have been. I am very happy with the relationship that they provide & would highly recommend them to others.
Amount of work10
Rate of pay9
Quality of schools9
Personability10
Honesty10
Overall Service10
8.6 out of 10 Heather Thomson · Reviewed on
I've been with CER for a few months. I've always found them to be professional and super friendly. Of all the agencies I'm with they are my favourite.
Amount of work7
Rate of pay8
Quality of schools9
Personability10
Honesty10
Overall Service8
10.0 out of 10 Jodie · Reviewed on
Friendly staff who are helpful and sort work out for you. Good rate of pay and amount of work for my availability.
Amount of work10
Rate of pay10
Quality of schools10
Personability10
Honesty10
Overall Service10
1.4 out of 10 Roni · Reviewed on
They are more intent on recruiting and retaining Antipodean teachers than assisting British experienced and highly skilled teachers. It's a disgrace!
Amount of work1
Rate of pay1
Quality of schools1
Personability3
Honesty2
Overall Service1
7.9 out of 10 Karen Ollerenshaw · Reviewed on
Capita is one of the agencies I have registered with and all the dealings that I have had with them have been friendly and supportive. Through them I have got some long term supply which I am happy with. When I registered with them, I explained what I wanted and on the whole they have catered for that need. They have paid me on time and offered CPD to keep my skills up-to-date.
Amount of work6
Rate of pay7
Quality of schools8
Personability10
Honesty8
Overall Service8
9.9 out of 10 Russ · Reviewed on
A great agency to work for. Very good for getting you work and very professional and honest. The staff in the Sheffield Office are fantastic, I have been working with them for over a decade.
Amount of work10
Rate of pay9
Quality of schools10
Personability10
Honesty10
Overall Service10
5.0 out of 10 Anonymous · Reviewed on
I have worked for Capita Sheffield for over 8 years. It has been my main agency throughout and have always managed to get jobs with them. An agency is only as good as their consultants are. I have been lucky to come across mainly really good consultants with one exception, a very unreliable male consultant which didn't last very long in the ocfice . Apart from that, I have a very good relationships with the rest and this has helped with getting jobs. They have listened to my requirements and try to match them. Payment wise I think they are similar to other agencies. I have only had a problem with a couple of placements where I wasn't made aware that the payment would be less than what my daily rate should have been but in general it's a good rate when compared with other places.
Amount of work5
Rate of pay5
Quality of schools5
Personability5
Honesty5
Overall Service5
9.7 out of 10 VIV WILSON · Reviewed on
I have had the pleasure of working with Capita for a number of years and was extremely happy with their support, guidance and help over those years. My consultant, Sam Stratford, was always extremely efficient, professional and very very helpful. She was always [immediately] at the end of the email or telephone for me with any queries, advice or guidance I needed - if she did not know the answer, she would find it out very quickly for me. I was always given the hours I required/asked for and cannot recommend them and Sam too highly to look after any candidate's welfare. As another reviewer stated, pay will always be an issue, no matter who you work for or where ay!
Amount of work10
Rate of pay8
Quality of schools10
Personability10
Honesty10
Overall Service10
9.6 out of 10 Ruth · Reviewed on
I have worked for over 5 teaching agencies during the last 11 years and found Capita to be the best. The Capita staff at Sheffield are very helpful,polite and not pushy on the phone. I have worked in great schools and the rate of pay is good compared to some other agencies. Capita staff keep in touch and there is the opportunity to undergo training online too.
Amount of work9
Rate of pay9
Quality of schools9
Personability10
Honesty10
Overall Service10
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