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Capita Education Resourcing

| October 18, 2010 | 161 Comments

“Capita Education Resourcing is a leading supply teaching agency offering one of the largest number of teaching jobs in the UK. With over twelve years’ experience we have offices nationwide, each dedicated to providing the highest quality teaching jobs and careers advice to our supply teachers.

At Capita Education Resourcing, high quality professional development is recognised to be vital if teachers are to keep their skills and knowledge up-to-date. We understand how difficult keeping up with the latest techniques and technology is and therefore offer free training in a variety of subjects.

Continuing Professional Development (CPD) is entirely voluntary and Capita actively encourages supply teachers to consider individual development throughout their career. Each year we provide regular opportunities to attend training courses at venues close to home. Courses are led by specialist trainers and are free of charge.”

~Capita Education Resourcing Website

Capita Education Resourcing, 7.7 out of 10 based on 166 ratings
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Amount of work
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Rating: 7.7/10 (166 votes cast)

Comments (161)

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  1. Tazmina Masala says:
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    The rate of pay initially looks good, but you are forced to use their linked company Key Financial Services, which take 11 to 12 % of your pay, meaning of course your take home pay is very small. For British teachers using Key means you cannot claim rent, council tax & Universal Credit in the holiday. Whereas is you are paid normally directly by an agency you can.

    I am in London so I don’t know about the Chelmsford, Essex office which some friends have said is fine.

    But as for the London office expect little in the way of work, also you can be sure if you need to talk to anyone your consultant will be on the other line, or in a meeting. I have left messages saying ask them to call me back, but they don’t. The staff while okay when I registered, are very unhelpful and just unfriendly.

    I see others have said that the truth about schools, work is just foreign to them. They are just going to lie to you.

    I left and joined Ranstad, lots of work, and as a British teacher can claim easily in the holdidays. One word to sum up Capita London: AVOID.

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    Rating: +1 (from 1 vote)
  2. TOM PHILLIPS says:
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    The service from Chris and the team in Leicester was brilliant! However, the same issues with pay as with all supply agencies.

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    Rating: +1 (from 1 vote)
  3. Leomi Potter says:
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    I have had a great experience working with CHris and Jeshma.

    They are efficient and extremely efficient and organised and always find me suitable work very quickly.

    They have great relationships with the schools they work with so you are always received kindly by placement schools.

    Thanks for the wonderful experience both.

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    Rating: 0 (from 2 votes)
  4. Kate (Loughborough) says:

    Chris and the team at Leicester are great to work for, they’ve found me plenty of work and are happy to fit around my other commitments. The team are always professional but also friendly and personal.I would highly recommend Capita Leicester for anyone looking to do supply work.

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    Rating: +1 (from 3 votes)
  5. Richard Wheat says:
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    Chris Williams at the Leicestershire branch has been nothing but spot on at matching my needs with the schools I choose to work in.

    An excellent service all round 9/10

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    Rating: 0 (from 2 votes)
  6. J Cason says:
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    I am very satisfied with the performance of the Capita Leceister branch. They have found me as much work as I have wanted and their communication is good, always responding to emails and calls immediately. Chris in particular is always professional and has in the past been very understanding and accommodating of my oftentimes complex schedule. I was cleared for work quickly and the whole process of signing up with Capita was straightforward compared to other agencies. I have recommended Capita to friends and colleagues and I look forward to a continued relationship with them.

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    Rating: +2 (from 2 votes)
  7. Anonymous says:
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    I am really annoyed and disappointed with Capita. It’s been 8 months (okay granted 2 of those including summer holidays but still too long regardless) since I first got cleared for work by them and they still haven’t got me any work. It took me 3 months to go through all the hassle and very stressful process in order to get cleared for work by them. This included: My dad having to spend ages going back and forth on the phone to sort my DBS payment out only to keep getting rediverted EVERY time thus never getting anywhere, having to wait in order to get a proof of address letter, as well a bank account sorted and then had to wait ages for all my references to get back to me. Well, I gave two of my college tutors as referees, but they made it clear that they wanted one to be from my school placement, but only told me this ages after I first went in to register rather than in the first place.

    I remember how annoying it was that it took 1 hour and 20 minutes when I went to register with them, which was just ridiculous!! They did not seem to be organised at all in this case! One woman came to give all the paperwork for me to do, look through and scan my documents, kept going back and forth and left me for ages until another woman came to give me an interview which dragged on another good while!! I was not prepared for it to take this long, I had somebody waiting for me too and I had previously told them I’d be coming out soon when I thought it’d be over, but no, it went on for ages longer!!

    Both women who saw me seemed way too serious, stern, cols and pushy as well. I understand it’s a professional set up and you want to be focused and professional, but I think it’s ideal not to be TOO serious, as that just makes people feel all the more uncomfortable and intimidated. I felt this particularly at least because I have aspergers and anxiety where I get really scared meeting people who I don’t know what to expect of and worry what if they’re too serious, pushy and intimidating.

    Oh and not to mention one of the guys there who I was in email correspondence with emailed me telling me to call him when I get the chance, DESPITE the fact I’d already told him previously I was on holiday around that time he emailed me. He must’ve tried ringing me too though it didn’t get through luckily.

    I also got a call early one morning from them and wasn’t ready to answer straight away, but I called back and the woman answering suddenly darkened her tone of voice once I told her it was me.

    It’s just ridiculous and unfair how I went through all that trouble to register with then and they still haven’t given me any work. They might have offered me once but it was in a secondary school and I am only really trained for primary schools.

    It’s just an overall really annoying experience and waste of time I had signing up with them.

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    Rating: +2 (from 8 votes)
  8. RP says:
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    Chris and Jeshma at the Leicester Office were great. Both went out of their way to be supportive and find as much work as I wanted. Very friendly, approachable and professional. I would highly recommend Capita.

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    Rating: +1 (from 3 votes)
  9. Anonymous says:

    Very odd company to work for, beware, they will tell you a daily rate for teaching (either half or full day) and then depending on how many hours you work in that day they will only pay you pro rata, this is the Leeds branch.

    They will do this behind your back without explaining they will do this and agreeing it with you. I was even paid the wrong teaching rate that I was told I would get on the day. Either that or they can’t do their sums properly.

    All in all very poor service, don’t be taken in by their lies.

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    Rating: +2 (from 4 votes)
  10. Sam says:
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    I worked for the Sheffield branch. They were rude, one of the consultants called Patrick Gormley is exceptionally rude. I called once to speak to him, I was told he’s out of the office. When I rang back on a private number within 2 minutes of my first, only this time I said it’s about registering and was told to contact Patrick, he miraculously appeared.

    The most amazing part was, the way they initially approached me. I applied for jobs abd they contacted me. Patrick said you have to register with me Asap because I got a job for you. So I registered, he said I need to get your referees to respond by Thursday to get you an interview. This was on a Monday. My referees both sent me evidence of when they emailed references off, it was Wednesday morning and Tuesday Evening. But Patrick, after I registered said oh sorry but your referees have not replied.

    They are genuinely ruthless cheats, abd extremely dishonest. They send you to schools but don’t check up on safety of the area. Horrible service. Capita I will be spreading the word.

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    Rating: +8 (from 8 votes)
  11. Anna Palyska says:
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    I have joined Capita Leicester Office recently and I must say that I have never been let down by them. Even though I live outside Leicester where they are based, Jeshma B. my consultant has never failed to find me a work opportunity in my town, she is brilliant at what she does; very oragnised and professional. Mostly, all my days were covered with work thanks to her. Very very happy.

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    Rating: -2 (from 4 votes)
  12. Chris Perrins says:
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    Excellent staff and service

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    Rating: -1 (from 3 votes)
  13. Steve Ellis says:
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    The Capita Cardiff branch is the best teaching agency I have worked for. Kirsty is exceptionally well organised and always ready available to discuss matters promptly. She is surely an asset to Capita and all us supply teachers. I have remained in continuous employment during the last two years. Amazing!!!

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    Rating: -2 (from 2 votes)
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    Kirsty M in the cardiff office has taken fantastic care of me. I will be more than happy to continue with her in the new academic year x

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    Rating: -1 (from 1 vote)
  15. Victoria says:
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    I have overall had a fantastic experience with the Cardiff branch and my consultant Kirsty M. I was in work within a month and most of my time there ive had long term placements which have been fantastic and have furthered my learning in education. On the odd occasion, I have been told the wrong times to leave schools which is embarrassing. The way you get paid isn’t fantastic either, you pay a lot out to capita etc. Overall, I’ve enjoyed working with this agency! :)

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    Rating: -2 (from 2 votes)
  16. Philip Cumpstone says:
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    Offered plenty of work including opportunities for long term placements and contracts. Kirsty M has been unceasingly courteous and helpful all along the way, including kindly supplying me with a job reference at the close of the academic year. Excellent and thank you!

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    Rating: -2 (from 2 votes)
  17. Mike says:
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    I signed with Capita (Cardiff branch) as a tutor of pupils in ‘education other than at schools’, essentially tutoring in a designated centre and/or homes.

    I have been working full time, more or less, for the last 8 months and have received excellent support and service from my assigned consultant Kirsty Mclaughlin.

    The quality of schools rating above is a little misleading as I have not worked in schools, per se, but I felt to not include a rating for this would be misconstrued as a negative.

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    Rating: -1 (from 1 vote)
  18. Dana says:
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    I have liaised with Kirsty McLaughlin who has been fantastic !! Whenever I needed her support or advice I could always count on her and she replied to my emails and phone calls in timely manner. Kirsty is very helpful, supportive and friendly. Thank you very much for your help Kirsty, it was a pleasure to work with you.

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    Rating: -2 (from 2 votes)
  19. J Williams says:
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    All good

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    Rating: 0 (from 0 votes)
  20. Antony Morgan says:
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    Another good year with Capita. The team are all very helpful.

    Most of my employment has been arranged through Kirsty, who is extremely helpful and nothing is too much trouble for her. She’s always at the end of the phone if i need her and communication is always really good.

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    Rating: -1 (from 1 vote)
  21. Howard Penny says:
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    A great first year with Capita. Kirsty was first class with any queries and job offers. Looking forward to next year

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    Rating: -2 (from 2 votes)
  22. Sarah Pyves says:
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    The recruitment consultant, Kirsty Mclaughlin, has been excellent from day one. It is because of her exceptionally professional service that I have always prioritised work through Capita Education and hope to continue with the agency.

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    Rating: -2 (from 2 votes)
  23. Luke Ashill says:
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    Another fantastic year again! Thanks to Kirsty.

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    Rating: -1 (from 1 vote)
  24. IOANNA GKIZA says:
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    I have been quite pleased with the amount of work but not satisfied with different consultants arranging my work or last minute notices. I have repeatedly said to them that cause of lack of car I can’t run last minute to a school, especially if it is far, but it seems that the agency haven’t really taken it into consideration. Also, wholy different attitude in the emails or texts from the consultants from day to day with no reason.

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    Rating: 0 (from 0 votes)
  25. Richard Grabham says:
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    A very good team in the Cardiff office who are always polite, friendly and reliable. The team will always do their best to find you work.
    Kirsty is the best in the office, nothing is never to much trouble for her. Kirsty will always endeavour to do her best to help you.
    All in all the team are highly professional and I would recommend them to anyone in the teaching industry.

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    Rating: -1 (from 1 vote)
  26. Supply Luton says:
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    Abysmal service. Registered with the Luton branch after listening to a ream of false promises. The consultant was more interested in telling me how experienced she is and how she can guarantee me work because of her amazing links, than actually finding me work. When I call she is without fail ‘on the other line’ and is too rude to even call back. Additionally the pay rate is poor – much better deals to be had with other agencies, plus more consistent work to be had. Would definitely not recommend..

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    Rating: +6 (from 6 votes)
  27. Marisa says:
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    Out of all the agencies I have worked with, I would say Capita is the best. Their schools are impressive and they pay better than most. The timesheet process is straightforward and easy too. I would like to thank my primary consultant Claire Duffy for doing an excellent job finding me work. I always recommend Capita to others looking for work in education.

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    Rating: -2 (from 4 votes)
  28. Kate says:
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    I work with London primary and have done for the last 3+ years. My consultant, Chris Smith has always gotten me plenty of work in lovely schools with a good rate of pay. I’ve found them to be helpful and friendly, and have had some excellent opportunities with them.

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    Rating: -3 (from 5 votes)
  29. Jane Timothy says:
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    I have been with the London Primary branch for just over one year. I have worked constantly for that time in both long term roles and day to day supply. My consultant Claire Duffy is very personable, she keeps me updated via email and text about current work and future prospects. The agency also offer CPD which is a bonus so you can keep up to date on developments in education. I have referred several of my colleagues to this agency as I am very happy with their service.

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    Rating: -1 (from 3 votes)
  30. Fathiha says:
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    Friendly, down to earth consultants at the London office. Really understand the teacher’s needs and never make you feel as though you have to take on work in schools you don’t particularly like. Been fortunate that my consultant (Chris Smith: London office) has found me a long term position after 3 years of doing day to day.

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    Rating: 0 (from 4 votes)
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    Capita have been very supportive and helpful in the 4 years I have worked with them. They have looked after me and given me a good flow of work.

    They have shown good care and always ensured that the schools I work for and I are happy with each other.

    I often tell other supply teachers about Capita when I met them on supply and would not hesitate to recommend them to any teachers looking for work

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    Rating: -1 (from 3 votes)
  32. Nick Peters says:
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    I have had a very positive and professional experience working with Capita in Leicester. Chris in particular has been very helpful. I have had as much work as I wanted and they have been very good at dealing with my quite individual requests as a very experienced teacher who only needed work for part of the week and only for a term.
    Would gladly recommend them to anyone !!

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    Rating: 0 (from 4 votes)
  33. R Choudhury says:
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    Once I completed my PGCE last year in July, I registered with Capita (Leicester) due to recommendations from friends. It was a quick and simple process and I was able to start right away. This is where my time as a supply primary school teacher began. As an NQT, I worked for Capita for the last nine months and I can say that they have been great at keeping me busy! Chris has been professional and supportive, finding me regular work throughout the week whilst meeting my needs (allocating assignments in nearby schools within my area).

    Capita have provided me with an excellent service that I have not had to sign up to any other agency – they will definitely keep you in work! Overall, supply teaching has been a valuable experience giving me the opportunity to show my commitment as a teacher in schools leading me to securing a permanent position, all achieved with the help from Capita. I have also enjoyed the flexibility that it offers and gaining experience across the primary years at a variety of schools.

    I would highly recommend Capita! Thank you Chris and the team for making my time working there both enjoyable and fulfilling.

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    Rating: +1 (from 3 votes)
  34. Gary Reader says:
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    Found me regular work in good schools. Very pleased.

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    Rating: -1 (from 7 votes)
  35. Richard says:
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    I registered with Capita as an experienced teacher just needing work for 1 term. A friend had worked for them, albeit a different branch (Cardiff) and he’d had nothing but good words to say. I dealt with Chris at the Leicester branch.

    In 15 years of teaching I’d never worked for an agency before and I was unsure of what to expect. However, I was booked for a complete term (within 2 weeks of registering) by a school that I’d been marketed to by Chris. I got exactly what I’d asked for in terms of the sort of work I was looking for.

    Pay is acceptable and the process of submitting time-sheets is a very simple job of just 5 minutes effort once a week. I am able to claim tax allowances on travel and purchases too. Things like the safeguarding training were easily accessed and of good quality.

    Overall I’ve found working with Capita a very simple, hassle-free arrangement. If I need the services of an agency again in the future, they will be the first people that I contact.

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    Rating: 0 (from 4 votes)
  36. Rebecca says:
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    Very smooth salespeople, but I can’t trust anything they say. They’ll lie about how far away the school is, whether it’s a full day or a half day, what the school is like, what I’ll be doing when I’m there. At first I just thought they were making mistakes, but four months of consistently has convinced me they’ll lie their tongues black.

    If you call in and they don’t want to talk to you, they’ll be ‘on the phone’ or ‘in a meeting’. If you email abou something they don’t want to talk about (‘why has my pay from three weeks ago not come through yet?’ Or ‘Can you explain my payslip to me, I don’t understand why I’m paying both employee’s tax and employer’s tax’) you just don’t get a response. Candidates don’t matter to them.

    My biggest grievance though is pay – I’m still waiting on two sets of pay (three weeks late so far, after many, many reminders) and when it does come, it’s through an umbrella company called My Key Pay, which takes 11% of your pay, and lets Capita dodge employers’ tax and makes you pay it. So your advertised pay is much more than your actual take home pay.

    For dishonesty, I would avoid this company. Go with Protocol or Vision instead.

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    Rating: +6 (from 8 votes)
  37. J says:
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    Chris from the Leicester office was really great. He always had work available for me and was very personable and friendly. He always tried to find work for me close to my house. He also went out of his way to try and find me a long-term position. I know that if I always need supply work in Leicester I will have no problems with Capita.

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    Rating: +2 (from 2 votes)
  38. Della Harvey says:
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    Capita London. Very little work, my other agencies have a lot. Also they are not straightforward in how they deal with you, plus they never get back to you: when you contact them some staff are basically rude.

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    Rating: +8 (from 8 votes)
  39. Astrid Russell says:
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    This is the second time I’ve worked for Capita’s Leicester office & it was Chris that called me when he found out I was looking for work again. I’ve had nothing but good experiences working for Capita and have never been short of work. Even though I’ve only just been cleared for work again Chris has already got me matched up with a great school in a long term position. Chris & his team are great support & go out of their way to help in any way they can. I can honestly say it’s a real pleasure to be working for Capita’s Leicester office again.

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    Rating: +4 (from 4 votes)
  40. Patricia Santos says:
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    I registered with Capita (Leicester) in November 2014 and since I was clear they gave me work me right away as a supply teacher with a good rate pay.
    I’ve worked directly with Lois who is very professional and always made me feel really supported by calling back at the end of the day and asking how my day went. I felt that my work was really appreciated and after only 2 months I got a job as a permanent Cover Supervisor in a school only 3 miles away from home.

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    Rating: +2 (from 2 votes)
  41. Supply teacher says:
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    This agency is terrible the Bristol office are so unprofessional and never listen to my requirements I was constantly no paid for work id done and I was booked in error more times than I can count-they do this to stop you working elsewhere- When I did go to the Bristol office I was treated very badly and waited over an hour because they forgot I was there I wouldn’t ever work for them again the Bristol office had more than 5 staff changes in one year and no one knew what they were on about half the time- They didn’t even know what QTS stood for – A disgrace as a buisiness

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    Rating: +4 (from 4 votes)
  42. Helena Tendall says:
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    I love supply teaching – you get all the joy of teaching kids without the politics or paperwork. Chris and the team at Leicester based Capita have made it very easy for me to work part time at my own business (a Murder Mystery Events Company – To Die For…Murder Mystery) and to supply teach alongside. Because of the nature of my business I have to be flexible with the days I teach and Chris has worked with me to provide me with exactly the amount of work I want when I want it. I have had no need to join any other agencies to get work. It’s been brilliant. Thank you Chris and Co – a friendly, professional team.

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    Rating: +2 (from 2 votes)
  43. Daniella Greene says:
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    It’s my second time round using this agency in Leicestershire due to long term jobs coming to an end, they have been so helpful and so quick to get me back into work. Brilliant service and a great agency to work for. I would not hesitate to work with them again, very much recommended.

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    Rating: +2 (from 2 votes)
  44. Faye Jewell says:
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    I have been with capita (leicester) since march. I emailed my cv to them and I had a voicemail within about 5 minutes from a consultant called Chris asking me to go in to sign up. Easy process, Chris was very friendly and helpful, they did everything I just answered questions. Within a week I handed my notice in at the school that I worked at and had a new school that booked me until July. Loved the school and really enjoyed it there. As soon as it started coming towards the end of my contract capita started finding me a new school, I went for a meeting at a new school and they booked me for a year, I was really happy! Any questions iv asked have been answered over email the same day and it’s quick and easy to fill your time sheets in online. Any time I needed off was never a problem due to illness ect. Chris supported me when I told him I had applied for a job at the school I was in and gave me a brilliant reference and I now have a permeant job as a teaching assistant in a school that I love and it’s all thanks to capita! The service iv received has been fantastic and I would recommend them to teachers and teaching assistants who want a brilliant service!

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    Rating: +2 (from 2 votes)
  45. Linda Ward says:
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    Chris and the team at the Leicester office are exceptional. Nothing has ever been too much trouble.
    He has also conducted himself in a totally proffessional manner and it has been a pleasure working for him. He gose that extra mile when many would not do so. I would have no hesitation in working for Chris and his team at any time in the future.

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    Rating: +3 (from 3 votes)
  46. Kerry says:
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    I have used Capita Leicester branch a couple of times. Chris has found me plenty of work and quickly whether I wanted full-time or a couple of days per week. All the schools I have worked for have been excellent with really friendly and helpful staff.The system for claiming pay is simple and I always received an email to remind me if I hadn’t claimed over the weekend. Other agencies have taken up my time with an interview and filling in paperwork without getting me any work.I would highly recommend Capita.

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    Rating: +3 (from 3 votes)
  47. GS says:
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    I could not be happier with the service that Chris at Capita has provided me. The speed of service has been great, with Capita securing me a placement within a lovely school. Following a few days supply work, the school has employed me full time which is great to have so early in the year (week 4).
    I would highly recommend the agency to anyone seeking teaching placements.

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    Rating: +1 (from 3 votes)
  48. Rachel Lambert says:
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    I can only write about the London office. The staff basically don’t have work for supply, the quality of the schools is challenging to say the least. Also the staff clearly have had an honesty by-pass. They cannot be bothered responding to emails/calls.

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    Rating: +11 (from 11 votes)
  49. Claire says:
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    Capita get me work, which is great, and they also offer good online CPD.

    However they are very impersonal and not very flexible. I joined on the premise that I could get local work in my town, but since found out that they don’t work with my local schools. I end up travelling a lot. I often find they have promised a school I will be there before I physically can (not enough travel time between phone call and start time), and they have sent me to work a partial day (with partial pay) while letting me believe it was a full day. They also give very little information about the schools.

    There is work if you are willing to travel however, and they do pay on time.

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    Rating: +3 (from 3 votes)
  50. C Spall says:
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    To whom it may concern,
    I have just spent one term as a supply teacher in Leicester. I registered with Capita, Ranstad and Aspire. Capita gave me excellent opportunities, always kept me fully informed, provided support when I needed it, were understanding and very helpful. It was important to them that I did a good job for all the schools I worked in. I strongly recommended Capita on many occasions to other staff during my work in the various schools I was sent to.

    I was not offered any work by one of the other agencies and the other one gave me one days work. It is obvious which agency tries hard. I whole heartedly endorse Chris and the team in Leicester

    Kind regards,

    C Spall

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    Rating: +4 (from 6 votes)
  51. Phil Preston says:
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    I’m currently working with two agencies and Capita (Southampton) are by far the best!

    I signed up with this Agency in March 2013. I had my interview on a Monday and by the Wednesday I was offered a long term placement at a suitable school till the end of the academic year! Since then, I’ve had two other longer placements and also work on a day to day basis. The only time things went quiet was in September, but this is normal in Supply Teaching.

    Capita’s staff are simply fantastic. I’ve built up an excellent rapport with all the staff especially Pam, Georgie and Ben. Many thanks to them for all their kind professionalism.

    Very highly recommended!

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    Rating: +2 (from 2 votes)
  52. Sat bains says:
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    I have just come out of a permanent job I was there for 11 years… Was really worried when I started supply I joined up with 3 agencies and was getting no work at the beginning of the term… But capita tried their best and I was working within a month and now I have a long term placement in a fantastic school! Capita were really helpful and honest the other agencies didn’t find me anything. I would definately recommend capita they were fantastic!

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    Rating: +2 (from 4 votes)
  53. Daniella Greene says:
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    Signed up to the Leicester branch (c/o Chris Williams) Been booked in for work every day since then. Not had any issues or problems at all! Staff all very friendly and helpful, would definitely recommend this agency!

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    Rating: +5 (from 5 votes)
  54. Bev Ringland says:
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    Chris at the Leicester branch has been extremely efficient as well as personable and readily available. I’m only guessing that he’s been honest!

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    Rating: +4 (from 4 votes)
  55. Nimisha says:
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    Chris and Charlene from the Leicester branch have been absolutely amazing. I was placed within a week of registering and have obtained a job as result. They were friendly, quick, honest and proactive. I would recommend them to all teachers wanting to do supply work.

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    Rating: +5 (from 5 votes)
  56. Neil says:
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    Impressed with the friendly but not over familiar approach I have received. Just completed my first 7 week placement which was an ideal match for my skills. I am in the fortunate position of being able to be choosy about when and where I work. I feel this has been accepted without any undue pressure being applied.

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    Rating: +3 (from 3 votes)
  57. P. Scott says:
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    I have been supply teaching for Sheffield Capita for over a year. I have found them extremely efficient. All the staff I have come into contact with have been very helpful and friendly. Sophie has been my main contact and she has been exceptionally hard working, professional and supportive. She has taken the trouble to get to know me and what work I prefer. I have been given as much as I wanted; generally, I have worked on a day to day basis, choosing to work on some days and not others. I have been delighted that Capita has been able to accommodate me on this without pressure. Sophie has also taken the trouble to send me to assignments of my preferred Key Stage and pass on any feedback from schools.
    As I approach retirement, this agency has given me the chance of renewed enthusiasm for my career. Thank you!

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    Rating: 0 (from 2 votes)
  58. Natasha Hanson says:
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    Great support and i have had a stable position for over 1 year now.

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  59. Deborah Robinson says:
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    Capita office in Leicester are a great team. Very professional and productive. As a supply teacher felt the team were totally on my side and activity seeking to find me work. Impressed and would totally recommend to others.

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    Rating: +3 (from 3 votes)
  60. RH says:
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    Chris Williams in the Leicester office has been superb in finding me regular supply work 5 days a week for the best part of the last year. He is friendly and knowledgeable and always goes to the trouble of keeping in touch regularly with me. I had had bad experiences with other agencies in Leicester promising the earth but not delivering. CAPITA are different. They listened to what I wanted and I have been in work ever since – thank you Chris and team!

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    Rating: +4 (from 4 votes)
  61. SM says:
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    An excellent agency to work with compared to all the other agencies I signed up with. Would recommend it to family and friends who are looking to work in education sector as they always have work to give even if its for half day. However I would like to point out honesty is not their best policy (sometimes pay get delayed due to which they would try to avoid you). Overall, a good staff especially Louise and Jo are great consultants to work with.

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    Rating: 0 (from 0 votes)
  62. Debert Stewart says:
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    Great Agency!

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  63. Ronlumu says:
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    The agency is very good. I had never worked under an agency before but I am satisfied with the services. The only complaint I have is about the wages. I still can’t understand why they still take so much taxes off me yet I changed my tax code.

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    Rating: 0 (from 0 votes)
  64. Pauline Bell says:
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    I really love working for Capita Sheffield. My consultant Sasha is absolutely great! She is very friendly and approachable. I have had plenty of work in schools that have suited my requirements perfectly.

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    Rating: 0 (from 0 votes)
  65. Caroline says:
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    Excellent service (type of work, briefing, school, location) from Jo at London SEN team. Would definitely recommend.

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    Rating: +1 (from 1 vote)
  66. Amount of work
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    I am very impressed with my recruiting agency Capita. From the very start of my enquiry to them about work it has always been of a high standard . Their friendly care and support, has continued me wanting to work for them .I wish it to continue in my long term future.

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    Rating: 0 (from 0 votes)
  67. Margaret says:
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    I have worked for Capita, Sheffield for over 30 years -on & off.All the Capita representatives there have been very efficient & helpful.I have not had a great deal of work over the past few years – I think this is due to the fact they try to send me mainly to schools who will pay me the higher rate of pay (I have been teaching for nearly 40 years so am expensive). Many schools seem to only want ‘cheap’ labour!! & ALL agencies all seem to want to keep quite a large percentage for themselves.I have had more work from Capita than any other agency & they do pay me the correct rate of pay cos of being an oldie – other agencies never do. Capita is the only agency I work for that has offered me an training or updates etc..
    So I think the Capita is the best agency I have worked for over the last 30 years–I have probably signed up for about 20 agencies in all – but Capita is the only one I have remained with throughout that time.

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    Rating: 0 (from 0 votes)
  68. Tracey Waller says:
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    Incredibly happy with their services.

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  69. Raquel says:
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    I have been working with Capita Sheffield for over 4 years, first with Anne and from last year with Sophie. They have both been very supportive and friendly.They have always tried to accomodate my preferences for placements. I have normally been able to get jobs without problems. Pay rates are similar to other agencies.

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    Rating: 0 (from 0 votes)
  70. Pip Smith says:
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    I am rating the Agency with regard to working for them, I would not rate it as highly with regard to the quality of the training.

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    Rating: 0 (from 0 votes)
  71. Geraint says:
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    Working with Capita (Cardiff Branch) has been brilliant fairly regular work with no issues and the reassurance of knowing someone is a phone call away. I have had regular work when available. My consultant Jaime is always helpful, offers a personal service and seems to be actively finding work for myself.

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  72. Lisamarie Bracey says:
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    Big it up to Jamie!

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  73. vikkie wakeham says:
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    Working for Capita in Cardiff. Excellent agency, very quickly found me a placement in a local school where my NQT can be completed. Always available and honest.overall service excellent.

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  74. vw says:
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    Amount of work is excellent, plus there are often opportunities for long term supply. Always found staff to be supportive and considerate. Pay pretty much average inline with other supply teaching agencies. Quality of schools a bit hit and miss but that is very much as a result of where I live and am able to get to.

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  75. Emma says:
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    Capita Cardiff is my second teaching agency to work for. My first impression. Was how kind and friendly each member of the team was. They constantly show enthusiasm and determination to get me as much work as they can, especially in my specialist subject PE. I have worked in a variety of schools allowing me to get a feel for different areas of wales and how different schools work. The pay is consistent and I have never had to complain about not being paid on time. I am given work directly by Jamie Braddock and Richard who are extremely welcoming and who have also made a great impression on many the schools I have worked in. I am able to ring them if I have any worries or concerns. At the beginning of the school year the first week of term didn’t being about much work but from that point onwards I have been given 5 days work a week. Brilliant overall service!!

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  76. Richard Edwards says:
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    I have been working with Capita Education in Cardiff since February 2013 and I have found them to be a particularly efficient agency. Prior to my time here I was registered with a few other agencies (New Directions, Apollo, and Teaching Personnel). I added Capita to my list as I was not really enjoying my time with the others. I am now solely registered with Capita. Registration was simple, fast, and enjoyable. My consultant, Jamie, was extremely professional,honest, and welcoming. He explained to me how he liked to work and set clear expectations for our working relationship. A few times I have gone to schools I didn’t particularly enjoy and all I had to do was mention this and have never been sent back. They are not pushy, honest, and do not mess me about. I have been in constant employment, have had two long term assignments, and in the mean time was selected to be put on to a Guaranteed Work Scheme. This means they gurantee to get me work and if they are unable to they will pay me anyway. In my experience, Capita are the most superior agency in South Wales and I would highly reccommend working with them to anyone.

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    Rating: 0 (from 2 votes)
  77. Nesta Brown says:
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    I have been with Capita Sheffield for over a year. Sasha is my consultant and she is very helpful and supportive as well as pleasant! The other members of the team are also very approachable. I have been offered work as a teacher and as support, mainly in special schools. Occasionally I have supported in Reception classes and pre school classes- an area I am not familiar with! However it is useful,interesting and enjoyable to do something different! I would highly recommend this particular branch of the agency.

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    Rating: +1 (from 1 vote)
  78. Marie Wilson says:
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    Capita has always been very good to me, working for them as a supply Teaching Assistant has given me the experience I needed to start a career in teaching, which I am very grateful for. They are very reliable and I would recommend anyone working for them. I work for the Sheffield Capita and I cannot praise Sasha Wilikinson my consultant enough. She is amazing! Thank you for all you have done.

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    Rating: +1 (from 1 vote)
  79. kim says:
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    SASHA in sheffield as been amazing!!!

    very happy to be working for sasha and capita

    everyone is very helpful and i feel very supported .

    The staff and children at the schools i have been sent to have been delightful.

    looking forward to a few days more work soon .

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    Rating: +1 (from 1 vote)
  80. Tony Pratt says:
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    I’ve worked through Capita for over ten years and have always found them to be very accommodating and friendly. My current consultant Sasha Wilkinson is outstanding in her support and has never failed to find me work. I’ve never had any issues with regard to pay and continue to enjoy working through the company.

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    Rating: +2 (from 2 votes)
  81. Adrian Suri says:
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    I have worked with Capita FE Sheffield now for 3 years, Capita Secondary Leeds and Sheffield for about two years, last year in particular, I was kept in work full times with a variety of different positions, from SEN to Sixth form, by really helpful and friendly staff….

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    Rating: +1 (from 1 vote)
  82. Jodie says:
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    I have only been working for Capita Sheffield for 2-3 months. Capita staff are friendly and are very helpful. My consultant, Sasha is really good. She really easy to talk to and easy to get in touch with her, whenever you need her. Sasha is honest, reliable and also is thoroughly polite and professional.

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  83. Richard says:
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    Capita at Southampton are a really excellent agency. The staff are professional and look after the interests of the teacher. This is the third year I have worked through this agency and I now decided to work exclusively for them as the number of placements they find is consistently high whilst other agencies in the area are unable to compete with the number of opportunities Capita have available each day. Many thanks to all the Southampton team.

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  84. James H says:
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    Never had a problem with Capita. Have always found the staff to be very polite, honest and easy to work with. Although I am not teaching at the moment if I returned and needed an agency I would only use Capita.

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  85. Lisa says:
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    I have been with Capita Education (Nottingham office) for two and a half years and I would recommend them to anyone! I have an excellent working relationship with them (Amanda and Rebecca) on a daily basis. They are very personable, helpful, friendly and supportive! You can pick the phone up to them anytime. They have provided me with consistent work when I have been available, taking into account my location and needs. They will be certainly missed when I move from Nottingham.

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  86. shamim says:
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    i enjoy working with capita very friendly people, lots of good schools and work has been busy thanks

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  87. Steve Watson says:
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    Excellent service form a top quality agency with a superb consultant in Amanda.

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    Rating: +1 (from 1 vote)
  88. Martin Handy says:
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    Capita in Southampton has been great. I feel really looked after. Professional office. Keep it up. You beat the others hands down. Cheers.

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    Rating: +3 (from 3 votes)
  89. Khalid says:
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    This term gone has been very quite but I do hope it will improve after half term.

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  90. steve Fitzwater says:
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    Amanda was professional and always kept in contact every step of the way

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  91. Barb Wright says:
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    Help, after reading through some of the reviews I think I must be an old timer with Capita Southampton office. I have been with them for over 4 years now and the service they continue to offer when finding suitable jobs for me (long term or short) have well and truly met my needs and expectations. I welcome the ‘new crew’ to support the impressive work that Barbara has built up. Keep up the tremendous work.

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  92. Angie Young says:
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    The staff at the Leicester branch are kind and considerate. They act in a professional manner at all times, but still manage to keep it friendly. They are approachable and helpful when any difficulties arise. I personally mainly deal with one young man, but on the occasions when I have had the pleasure of dealing with the rest of the staff, have not felt it necessary to repeatedly explain any issues, as they are all on top of the situation.

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  93. Anne Wright says:
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    I have been with CAPITA in Maidstone since the start of the year and they have been very helpful and accommodating. All of the staff are very polite and friendly. I am always asked in advance when I am available for work which removes the pressure of being by the phone in the morning expecting to be called.

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  94. Beryl Withers says:
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    I am in my third year of working for the Southampton Branch of Capita as a primary school teacher. From day one of my employment with Southampton, I have received a good and efficient service. I have received encouragement and support from all those who have worked in Southampton. Any problems I have encountered have always been resolved quickly and efficiently. I have no hesitation in recommending the Southampton office to anyone who is considering undertaking supply work.

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  95. Amount of work
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    I have been with the Maidstone branch of Capita for the last 19months. I have found the staff to be extremely helpful and pleasant at all times. They go out of their way to accommodate (where possible) preferences for area/school. I have been fortunate to work in some lovely schools and had several longer term placements.I Couldn’t be more pleased with the service and the last 19months has been one of most rewarding times of my entire working life.

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  96. L Adlam says:
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    From the interview to the ongoing service I have had from the staff at Capita in Southampton, I have been very pleased indeed. All the staff, without exception, are charming, friendly and helpful. They try their utmost to place me in schools that I like and to ensure that I have full days wherever possible.

    As time goes on, they also take care not to send me great distances, but to schools within minimal driving distance. Having read some other reviews, I would recommend that agency staff get to know the geography of their counties, where the schools are, and where staff live in order to avoid excessive travelling.

    The only drawback, as far as I am concerned, is the issue of pay. I resent the Parent Agency taking 50% of what I earn. However, I am aware that this is nothing that the local branch have the power to rectify but is company policy.

    To reiterate, the agency in Southampton is, for me, exceptional.

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  97. Gemma Pringle says:
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    I would like to say how professional and dedicated Adam Basey is (Leicester branch). He has kept me informed throughout the job search and also found me a job! I do hope he is recognised for his achievements.
    Thanks Adam :-)

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    Rating: +2 (from 2 votes)
  98. Lynne Hudson says:
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    I have worked for the Southampton branch for around 7 years. Barbara and her team have always been friendly, helpful, honest and supportive. I couldn’t wish for a more professional agency to work for and have no hesitation in highly recommending Capita to other teachers.

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  99. David Nicholson says:
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    Capita have been outstanding and always very true to their word the consultants are always very friendly and professional and always available when you have a problem I would recommend them to anyone who is wanting supply work as I have been registered with many agency’s but Capita are the only ones who have come up with the goods don’t try anyone else but Capita

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    Rating: +2 (from 2 votes)
  100. Danielle Clark says:
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    Right from the beginning of my dealings with Capita, all staff were highly professional and took the time to understand what I desired in a teaching role. Communication has been second to none and any questions/ queries I’ve had, they have only ever been prompt and happy to help. I have been impressed by the proactive nature of Capita as a whole.

    I am certain that the agents’ brilliant interpersonal skills, knowledge-base and general warm and friendly manner played a big part in assisting me in securing the a long term position that I am currently loving every minute of.

    Due to the very positive experience I have had, I will continue to use Capita Education Leicester and recommend the branch to everyone that I possibly can do, in the future.

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    Rating: +1 (from 1 vote)
  101. Amount of work
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    I have been with Capita in Southampton more than 2 years. I am really happy to work with them. Always they have for a good school and for long term. Very helpful agency. For me excellent!

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    Rating: 0 (from 0 votes)
  102. J Sargent says:
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    When I signed up with Capita I told them I didn’t know how committed I could be, due to my university degree. However they were very understanding of the situation and so far have allowed 100% flexibility if I’ve needed time off. Another plus is that I was told I wouldn’t be offered worked in September due to schools normally being fully operational at the start of term, but ended up working for 1 week & 1/2 in the same school.

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    Rating: 0 (from 0 votes)
  103. Egm says:
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    I have worked for the Maidstone office of Capita as a secondary school teacher for quite a while now. They have provided me with some excellent work. Indeed the schools could not have been better. Jazz, Tara and the others have always been very helpful and I would certainly recommend the office to others.

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    Rating: 0 (from 0 votes)
  104. Bob Cannell says:
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    I sign up as a SEN TA with CER Maidstone office in December 2012. I have worked the vast majority of days I have requested. I maintain regular communication with my Consultant, Tara, and should any problems arise I feel well supported even if there is not an immediate answer. I look forward to the challenges of a new placement confident of the quality of the schools and feel reassured that if there is an issue I do have a supportive Agency. On top of the personal service I welcome the training opportunities in the form of webinars and classroom based which has enabled me enhance my skills and be more effective in the classroom. Unfortunately the pay is not great, however, that I feel is not the Agency but the value society puts on the role of TA.
    I would recommend Capita, and inparticular the Maidstone Office.

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    Rating: +1 (from 1 vote)
  105. Jaspal Sathi says:
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    A very good service from this agency.
    Commendable.

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  106. Colin says:
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    Have only been with Southampton Capita since September, and have had no experience of other agencies.
    The registration period was a bit “long winded”, but I was always in constant contact with my consultant, Georgina Coe, who helped me a great deal to get through it all. In fact Georgina has always reassured me that if I had ANY concerns to contact her, “as that is my job”. She has been excellent!.
    So, after a few weeks – so far, so good

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    Rating: +1 (from 1 vote)
  107. Judith Murray says:
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    I have been working with Barbara (and others) at the Southampton branch of Capita since 2009, and have always found them to be supportive, helpful, honest and reliable. Conversations with Barbara and the others in the office are pleasant, informative and develop the ‘feel good’ factor – they make me feel valued. Working with Capita has been a much more rewarding teaching experience than was my previous permanent teaching position! I would (and have) recommend Capita to other teachers.

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  108. Tom Evison says:
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    I came back into teaching after a 13 year break in the Waste and Recycling Industry. Teaching had changed a supply work eased me back in.
    I registered with four agencies to try to ensure plenty of work. And without exception, Capita have provided greater work with consistency and taking account of my location and needs; whereas others have made no allowance for family issues, miles travelled and specialist requests.
    Capita have supported me both with day-by-day work, long-term supply positions and gaining full-time permanent employment.

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  109. Sue Phyall says:
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    I have been with Capita for a couple of years now and my association with them has been one of the best experiences of my career.

    The staff are friendly, supportive and have a super way of listening and offering solutions to any queries you may have.

    Jazz, Tara, Vanessa and Sally are the best in looking after your work experiences and going that extra mile to support and offer a recruitment service that is the absolute best, Well Done Capita.
    capita has been one of the most enjoyable and

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    Rating: 0 (from 0 votes)
  110. MARIE GOORUN says:
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    Good experience with Capita as they have kept me working.

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    Rating: 0 (from 0 votes)
  111. Siân Spinney says:
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    All staff friendly, efficient with good sense of humour. Have had lots of work and agency has given me feedback from schools sometimes. Still haven’t received my ID badge. Overall happy with the agency

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    Rating: 0 (from 0 votes)
  112. Brian Beswick says:
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    I am a TA with Capita Maidstone and find the staff there (especially Tara) extremely friendly and helpful. They have managed to get me several long term positions.

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    Rating: 0 (from 0 votes)
  113. Tony Brimmicombe says:
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    To be honest Capita have found me work long term at a big school and have been there now almost half a term although I was surprised by the lack of after care from the agency to ensure that the client has settled well.

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    Rating: 0 (from 0 votes)
  114. Cathy Shuter says:
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    I have recently signed up with the Maidstone branch and have been very impressed with the service offered. The staff are friendly, helpful and efficient. You can’t really ask for more!

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    Rating: 0 (from 0 votes)
  115. Alan Kirk says:
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    I have been working for the Southampton Branch since 2009 and can always trust them to find me work as and when I want it. Barbara, Pam and Georgina are really good and always willing to listen and help out. The whole office are really pleasant and polite with great senses of humour. Would recommend (and have) to anyone.

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    Rating: 0 (from 0 votes)
  116. Hannah Perkins says:
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    I am with the Southampton branch of Capita. My consultant is Barbara. The service I have received is excellent. I get a good amount of work and find all members of the branch personable and knowledgeable.

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  117. Rachel Crane says:
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    I have been with the Maidstone branch for around 8 months and they have been nothing but exceptional. I have been fortunate to have regular work in a range of lovely schools and always find the staff helpful, supportive and honest. They are work with me regarding other commitments and I can honestly say I love working for them.

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  118. Jo Jones says:
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    I work from the Maidstone Branch and Jazz is my consultant. I value and respect the service she gives me. I work for other agencies but find this the friendliest and I feel Jazz has my best interests in mind all the time.

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    Rating: 0 (from 0 votes)
  119. Linda Stevenson says:
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    I have found the staff to be very professional and listen to what feedback I give.

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  120. Aga says:
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    I have beein working for Capita (Reading Branch0 since September. I really appreciate very individualistic approach to their customers and also very friendly staff :-) They solved so many of my problems. I haven’t secured any permanent jobs yet but I am confident that if I stay with Capita I’ll get something that will fit my chosen career path and my personal circumstances. Thanks Maxine, Leo and Emma :-)

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  121. Alison Williams says:
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    I wouldn’t hesitate to use this agency again or recommend it to others. Joining was quick and simple; questions and queries answered clearly. Staff are friendly and approachable and work hard to find suitable work and hours.

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    Rating: 0 (from 0 votes)
  122. Bob Richards says:
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    I have always been pleased with the service Capita has provided. Rachel is both pleasant and helpful,and is quick to answer any queries. I can recommend Capita as an Agency.

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    Rating: 0 (from 0 votes)
  123. larraine says:
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    Rachel is brilliant friendly,helpful and supportive. Nothing is ever too much trouble. The team at Luton always keep their employees fully informed of training and try to find placement to suit you. I can’t endorse this service more highly. They have been outstanding. A pleasure to work with

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  124. H. O'Brien-Coker says:
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    Rachel has led the Luton branch of Capita brilliantly. They are always friendly and helpful. Nothing is ever too much trouble and they keep their employees fully informed of training and development. I cant endorse this service more highly. They have been outstanding.

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  125. Cherry says:
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    I have been with Capita Luton for one year now. The staff are very friendly and welcoming. I have liaised with Rachel Linforth who has been fantastic !! She has always provided me with work and returns to emails and phone calls promptly.

    I would definitely recommend Capita Luton

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  126. Petra Welxch says:
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    This rating might be a bit unfair regarding the amount of work, as I have only been working for this agency since September. And we all know September has been very quiet. However, I have worked with many of their staff several years ago for supply and I have also secured 2 permanent teaching jobs with them, so I would recommend this agency without any reservations to anyone.

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  127. Nyssa Edlin says:
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    Rachel, Marianne, Ross and Steve are always very professional and attentive. For a full year they have provided me with constant TA work and have always paid me promptly (unlike others I have worked for!). I am currently studying for my PGCE and will certainly turn to them in future should I have any gaps in my career.

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    Rating: 0 (from 0 votes)
  128. Orey Saunders says:
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    I have been with Capita for a few years now and they are great! They’re always there when you need them, and provide good steady work.Capita are easy to contact very helpfull and friendly, i would recommend this angency to ANYONE!!!

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    Rating: +1 (from 1 vote)
  129. Sarah Markley says:
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    Have worked with Capita for many years and have found them to be honest which counts for a lot and always reliable. The quality of their staff is good. Long may it continue.

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    Rating: +1 (from 1 vote)
  130. David Charles Rees says:
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    This is the only agency I would join as a teacher the service is excellent, and the support outstanding, I have never been out of work since I joined. I’m really happy with Capita, no wonder they are the best in the business.

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    Rating: +1 (from 1 vote)
  131. RL says:
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    I registered with another agency in the Luton area over a year ago and they dragged their heels with clearing me to work for them. They still haven’t cleared me. After six months of waiting and being frustrated, I emailed my CV to Capita and I got a phone call 5 minutes later, with an offer for work the following week. I was interviewed and cleared within 3 days. I do day to day supply and have had work about 90% of the days I have been available. Rachel Linforth is very efficient and friendly and has been very helpful in finding me work. The few minor problems I have encountered have been quickly resolved to my satisfaction with a minimum of fuss. There are CPD opportunities available for free and I would have no hesitation in recommending Capita in Luton to anyone.

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    Rating: +1 (from 1 vote)
  132. Lucy C says:
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    My consultant Rachel at the Luton office is brilliant, always friendly and helpful Iv only been with the agency since the summer and am in my second week of my first placement. Only left my previous job on the Thursday and was at a placement the Monday after several conversations concerning potential work I was missing in my previous role. From my interview I was told honestly about the types and amounts of work to expect at different times of year. Rachel has been there to deal with any issues and understands the kind of work and experiences I am looking for. Couldn’t ask for anyone better :-)

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    Rating: +1 (from 1 vote)
  133. nazia rasul says:
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    I HAVE FOUND CAPITA TO BE VERY SUPPORTIVE AND HELPFUL.

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  134. NStewart says:
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    I am happy to have signed up with Capita. My consultant, Rachel (Luton Office) was very proactive on my behalf. Within 3 weeks of registering I secured a long-term supply position in a SEN school – this was what I wanted. Rachel has responded quickly to e-mails. No complaints from me.

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    Rating: +1 (from 1 vote)
  135. Bill says:
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    I have been with the Luton office but also got work from Maidenhead/Reading office. I have ben quite happy with my treatment and support. When a problem has arisen it has been dealt with quite quickly and well. I think Capita are quite a god group to be with. Alot if the other comments are at odds with the way I have been treated.

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    Rating: +1 (from 1 vote)
  136. vicky says:
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    My agent was the one of the nicest women I have ever met. And whilst waiting for references and my crb she was in touch every day to tell me how much work I was missing and urge me to contact people to rush them on (it was only 2 weeks). however once they had all arrived….NOTHING. not a word. haven’t had so much as an email in over two weeks now. Feel like I have been scammed. They are so very friendly but don’t let that convince you!

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    Rating: +4 (from 4 votes)
  137. annoyed says:
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    This agency lied to me about the length of my placement. It was for a technician placement and I am a qualified teacher… I think they wanted to fill the place and so told me it was a temporary job. They told the school that I was permanent and that I had been unemployed for several months… another lie.
    The school also made me teach lessons and so I asked the agency for a higher rate for these times and they didn’t bother doing anything.
    When I found that there would be a long term supply teaching placement coming up after my supposed end of contract, I asked if I could do that and the agency said the school wouldn’t like my changing position like that… clearly they had no intention of me finishing when they had initially agreed.

    I was not allowed breaks for lunch, but then they hired another technician alongside me who was paid twice as much as me and was allowed breaks.

    The only saving grace of this agency is that they were personable, but they lied, constantly spammed my email, and put me in a position that I was not physically fit enough (despite insisting on a medical so they knew my position) to do, and at absolutely no pay.

    Then after I quit that position I got someone completely different phoning me from the agency saying she’d heard I was a qualified teacher so could I register with her as one…. does this mean I was never even registered with them as a teacher? Despite insisting on a detailed and dated complete CV from me on registration? and all my GTC documents?

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    Rating: +6 (from 6 votes)
  138. EmzkiTux says:
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    Admittedly have only had one placement with the school, however, the placement was a fantastic school in southfields. Unfortunatly due to lack of funds it came to an abrupt end. My consultant however was very clever with her directions. Many consultants I have dealt with in the past have had little clue.

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    Rating: 0 (from 0 votes)
  139. Sarah McCabe says:
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    Painfully slow. Save yourself time and effort and join one of the top 5 rated agencies on this website. I got work in week from one of these, whereas Capita sent me an e-mail about a job that was miles away about 4 months later. Don’t bother.

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    Rating: +5 (from 5 votes)
  140. Anonymous says:
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    I have been registered with Capita (West London) for about 6 months, and have had 5 weeks of work through them

    Pros:
    They have found me a very nice school to work in
    Their pay is good

    Cons:
    They kept offering me work that was too far away
    They lied to me about the length of a placement
    They booked a placement for me without consulting me and without my consent
    They make alot of mistakes e.g. sending me other people’s placements confirmations

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    Rating: +4 (from 4 votes)
  141. Dramarama says:
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    Timewasters – the best part of a day out of work for a very protracted registering process during which you are given pompous and misleading advice about seeking positions and about other agencies. Having heard nothing from them for several weeks you do them the courtesy of letting them know you’ve found work on your own/through other means to which they behave as it you’ve been incredibly disloyal to them. Rubbish.

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    Rating: +7 (from 7 votes)
  142. ST says:
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    Appeared to be a very good service at the office when I first enquired after a vacancy, with reasonably quick response from the administrator (in Kent). However, when it came to arranging appointments for vetting after referencing, no further contact was received.

    My phone has not stopped ringing from other agencies, and I now have two consecutive jobs.

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    Rating: +2 (from 2 votes)
  143. LCC says:
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    Not pleased with the way spoken to by a consultant. Always on the defensive about school rates. Priority lies with keeping the school happy not the supply teacher earning them their wages!

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    Rating: +4 (from 6 votes)
  144. Anonymous says:
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    Very unhelpful.Poor at responding to emails phone calls.Iv had no work from them this year .In the past they have telephoned the work then cancel as im on the way to the school several times.Never gave an honest answer as to why

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    Rating: +4 (from 4 votes)
  145. Anon48 says:
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    I have worked with Capita on two assignments. I have no complaints against the clients. The Capita consultants is another matter. They don’t keep you informed, with regards to work or who to contact when they are not in the office. In addition to Capita seems to have a frequent turnover of staff, so don’t know who to contact.

    I have applied for a long position with another agency, and used Capita as a referee. Capita has responded that they have no record of me working for them so can’t submit a referee.

    I will not use Capita Education Resourcing as agent again.

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    Rating: +7 (from 7 votes)
  146. Anonymous says:
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    For me at any rate, Capita have not so much gone downhill as fallen off a cliff. No work offered since June this year. Emailed me some weeks ago – and I had to have a word when the email addresses of everyone else registered with the branch appeared too!

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    Rating: +2 (from 2 votes)
  147. shoegal says:
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    Awful- I was invited in for an interview and the girl was off sick so nobody knew or cared about me – I was left in an office for ages and filled in forms then was promised a follow-up phone call which never materialised- they want 20 days work before you are refunded the £44 for your CRB as opposed to all the other agencies which ask for 5. So be warned-

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    Rating: +4 (from 4 votes)
  148. ANNOYMOUS A says:
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    I have worked with Capita London, and in the past 6 months and have experienced some oddness.
    My consultant couldn’t even bother to show her face when she asked me to come in to register and interview, apparently she had a crisis to deal with, which was odd as I had been on the phone with her 10 minutes before I entered the building asking for directions.
    She found me work no problem, however, when it came to my daily rate of pay, then came the bullsh*t lies and excuses about the pay rate and how it needed to be cut as the company was having cut backs etc etc.
    On my first day on the job she somehow FORGOT to tell me about the dress code policy for women. No trousers allowed. Yep – you guessed it, Jewish school! The joke was that I left my house an hour earlier then needed as it was my first day to arrive brigt and early, only to be told that I needed to go home as trousers were not allowed. My consultant didn’t even bother with an apology, her only words were ‘ah mate didn’t i send you the email over with all the information, ohh i think i forgot.. dont worry about it’.
    I should have known from then that Capita was a waste of space in terms of personability. It was her negligence!
    To add to matters I always got text messages from Capita asking me if I was available to work even though I already had a placement with them.

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    Rating: +5 (from 5 votes)
  149. Ap says:
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    I adn’t heard from capita for months, then I got a call out of the blue, apologising saying- yes, they’d been problems and we going to sort it all out etc. Sent my up to date cv off and have never heard a thing since. Is the agency defunct in Leeds?

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    Rating: +2 (from 2 votes)
  150. Lisa says:
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    I had been with Capita’s Manchester office for just under 6 months. Everyone in the office was extremely helpful, friendly and very personable. When I told them I had recived a contract in another country they even sent me a very nice email wishing me good luck which the other agency did not. They were always able to find me at least 3 days of work near my house and were just wonderful.

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    Rating: -2 (from 2 votes)
  151. KSS says:
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    I have worked with Capita (Greenwich) for over 3 years and had the good fortune to work with the same consultant over that time. I have never been without work although this year has been a lot slower than previously. My consultant is honest, reliable knows and understands me and mmy every need, is thoroughly poluite and professional and seems to give a damn which in itself is rare as i ahev worked for other agencies in the past who can’t even get the basics right. Thoroughly reccomend them especially if you live and want work in southeast London

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    Rating: -2 (from 2 votes)
  152. Anonymous says:
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    Overall Service

    Buttock-clenchingly p**s poor! A very tedious and time-consuming, form-filling registration process, a computerised medical check, after which a ‘nurse’ phones you back; very thorough. Then….nothing!

    VA:F [1.9.22_1171]
    Rating: +3 (from 3 votes)
  153. Rachel says:
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    Worked for Capita a while ago.Turned up for my interview- consultsnt was out for lunch.Hung around for ages then another consultant who new nothing about primary interviewed me.Got very little work and was sent very far.

    VA:F [1.9.22_1171]
    Rating: +3 (from 3 votes)
  154. anonymous says:
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    I’ve worked for Capita for the past 10 years and have had most of my work from them. This year is the worst ever with all of the agencies and I may have to sign on. They are my preferred agency as they are friendly but not over-familiar like other agencies.

    VA:F [1.9.22_1171]
    Rating: -1 (from 1 vote)
  155. albertdog says:
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    Have been with this agency for about six weeks, now. They have not contacted me and very seldom can I get through to them on hte phone, such as in the morning or in the late afternoon.

    VA:F [1.9.22_1171]
    Rating: +2 (from 2 votes)
  156. albertdog says:
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    Only joined a month ago, so nothing yet

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  157. AS says:
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    Messed my pay up and didn’t really help me. I got really frustrated and they just said it was the fault of the pay company they use. Great when you can’t afford to get to school

    VA:F [1.9.22_1171]
    Rating: +2 (from 2 votes)
  158. Anonymous says:
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    Capitas worst fault is that they dont listen. I have not been able to work for a year on health grounds, but they still called regularly asking me to work. When I told them why I haven’t, they then rang again to see what school I have been working in. I did half a days work, only because i had actually arrived at the school before they cancelled it, that due to thier ridiculous time sheet system means I haven’t been paid – I dont even know what my rate of pay would be. They also cost me a long term job because I chose to use a different agency and they some how got my interview cancelled. My CRB with them is well out of date, but they don’t seem to care about that. They need to have a system that is up to date, and make notes on individuals rather than treat them as a means to make money.

    VA:F [1.9.22_1171]
    Rating: +2 (from 2 votes)
  159. CG says:
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    Better and more frequent contact from the consultants would be good.

    VA:F [1.9.22_1171]
    Rating: +2 (from 2 votes)
  160. mp says:
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    I worked for capita Leeds in a school for one and a half years, the school closed down in summer 2010, I haven’t received one phone call or courtesy call since I left. I was wondering if this was normal.I worked for Sheffield in the past and they were always good, but that was in the old days!

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  161. Anonymous says:
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    Oh my, another awful agency it seems.

    Started off well… the first agency for me to join. Told to sign with them and only one other, just so I wouldn’t get confused. I believed them.

    Year 1 – Reasonable amount of day to day work. 1 long-term placement. A few problems in school, consultant pretty supportive however. Reasonable pay. Lots of promises to find NQT placement.

    Year 2 – Some day to day work, lots more NQT promises.

    Year 3 – began to arrange September work in June. By September new consulatnt had shredded my file as couldn’t get through to me when on holiday. Tried to cover it up with big lies. As did colleagues. Didn’t want to work with them anymore.

    Left Agency.

    VA:F [1.9.22_1171]
    Rating: +6 (from 6 votes)

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